Do you offer try-before-you-buy trials?
Not yet. Product Trials are coming soon to ATHLO+.
How fast is delivery, and what does it cost?
Free local shipping over $80 ($5 below that). Orders ship straight from the brand partner and usually arrive in 3–5 business days. You'll get tracking by email once your order ships.
Not sure about sizing or which shoe to get?
Each product page lists fit notes, and the Shoe Lab lets you compare models side by side. Still unsure? Ask us on the Support page and we'll point you right.
What do I get as a member?
Points on every order, a birthday reward, event RSVPs, saved gear and clubs, your athlete profile and achievements — one free account across shop, community and play.
Do guest orders earn points?
No — points are for members. An order earns points when the email you check out with belongs to an ATHLO+ member, whether or not you're signed in. Joined through the athlete quiz, the World Marathon Major quiz or your locker? Use that same email and you're covered. A guest order placed before you join doesn't earn points and isn't credited later, so join free before you pay — it takes 10 seconds and there's no password.
Which payment methods do you accept?
Visa, Mastercard, American Express and UnionPay cards, plus Apple Pay, Google Pay and Shop Pay, at secure checkout. PayNow is not available yet.