Instinct E is the GPS smartwatch with a rugged design and the essential features you need to take on the day.

45mm - Stand out with a rugged design, including a 45 mm high-strength case and scratch-resistant display.
40mm - Stand out with a rugged design, including a 40 mm high-strength case and scratch-resistant display.

TESTED FOR TOUGHNESS
The Instinct E smartwatch is 10 ATM water-rated and engineered to MIL-STD-810 for thermal and shock resistance.

ESSENTIAL HEALTH AND WELLNESS MONITORING
Know your body better with health monitoring features, including heart rate, advanced sleep monitoring, Pulse Ox and more.

SMART NOTIFICATIONS
Receive emails, texts and alerts on your watch when paired with your compatible Apple or Android smartphone.

NAVIGATION FEATURES
Navigate confidently with a 3-axis compass, barometric altimeter and multi-GNSS support.

BUILT-IN SPORTS APPS
Track your activities, including walking, running, cycling, hiking, strength training and more.

Core Sports 
Trail Running, Hiking, Mountain Biking, Standard Cycling, Pool Swimming, Basic Strength, Cardio, and Tactical/Outdoor activity tracking.

Warranty 

Smartwatches are covered under a 2-year manufacturer’s warranty, where applicable. Meanwhile accessories are covered under individual model-specific warranty terms which may vary by product. Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

A valid proof-of-purchase, so make sure to retain your receipt. Please keep a photo, or the packaging itself, with the orange warranty sticker for products which have it pasted. (Tip: A clear picture/scan is accepted, should a physical copy be unavailable.).

You can send an email to rma@convergent.com.sg and their Support team will do their best to assist you.

Return & Exchange Policy

For any return & exchange, customers are to reach out to shopadmin@convergent.com.sg

• Delivery. Upon order confirmation, delivery will take 3 to 5 working days (excluding weekends and public holidays). Delivery timelines may be affected by unforeseen circumstances such as courier delays, weather conditions or force majeure events.
• Order & Delivery Issues. Any order or delivery-related issues (including missing, damaged, or incorrect items) must be emailed within 3 days from the delivery date. The customers are to contact shopadmin@convergent.com.sg with the order number and supporting documentation. Any requests raised after this period may not be accepted 
• Return & Exchanges. Only applicable to defective items (within 7 days from the delivery date) or incorrect items supplied. Convergent reserves the right to cancel or reject any order due to pricing errors, stock unavailability, or suspected fraudulent activity. 
• Policy Updates. Convergent reserves the right to amend this policy at any time without prior notice and the latest version will apply to all orders.